Introducing Depot Direct

Your Time Back

Life’s busy — we get it.
With home delivery through Depot Direct, you can skip the extra trip and still keep your pet’s medications on schedule. Refill requests take just a minute, and your order arrives right at your door — fast, easy, and stress-free.
Your Pet Taken Care Of

Same trusted meds. Same caring hands.
Every prescription is filled, checked, and packaged by our own veterinary team — not a third party. You’ll get the same quality and attention your pet’s always received, now with added convenience.
Your Local Vet Supported

Stay local, even when you order online.
Depot Direct keeps your purchases right here at home. Every shipment supports your community clinic — the people who know you, your pet, and their care best.

FAQs

Request a refill through your Pet Portal and let us know you’d like it shipped to your home.
No need! If you’re already a client, your Pet Portal account is already set up for you. If you’re new, we’d love to get you set up.
Orders typically arrive within ~2 business days once shipped.
Yes — nothing has changed! You’ll receive the same trusted medications from the same team who knows your pet best.
You can request a refill online through your Pet Portal or give us a quick call.
Yes, there’s a flat-rate shipping fee. We’ve partnered with UPS to secure a competitive rate for our customers.
You can contact our clinic directly — we’re happy to help with any questions or concerns.
Most — but not all. We’re unable to ship refrigerated items or narcotics at this time.
Yes — to qualify, you must:
- Be a current client (seen within the past year)
- Have a valid VCPR (veterinarian-client-patient relationship)
- Keep a card on file for easy billing
- Sign our Terms and Conditions (will be sent to your email)
No, not at all. The medications are all the same price as they would be for in-person pickup. The only additional cost is the flat rate shipping.

Your Time Back